Shipping policy

Shipping Policy 
At M-KIDOO, we strive to deliver your baby essentials safely, quickly, and with care. Please review our shipping policy below.

📦 Order Processing Time
Orders are processed within 1–2 business days after confirmation.
Orders are not processed or dispatched on Sundays or public holidays.

🚚 Shipping Time
Within Pakistan:
Estimated delivery time is 4–6 business days, depending on your city and courier service.
Delivery timelines may vary during sales, promotions, or due to unforeseen circumstances.

💰 Shipping Charges
Shipping charges are calculated at checkout based on your location and order size.
Any applicable shipping fee will be shown before order confirmation.

💵 Cash on Delivery (COD)
Cash on Delivery is available across Pakistan.
Customers are requested to keep the exact amount ready at the time of delivery.
Our courier partners may contact you for order confirmation before dispatch.
Orders may be cancelled automatically if confirmation is not received.
Repeated refusal of COD orders may result in restriction of COD service for future orders.

📍 Delivery Areas
We deliver to most cities and towns across Pakistan.
Delivery to remote or hard-to-reach areas may take additional time.

📦 Order Tracking
Once your order is shipped, you will receive a tracking number via WhatsApp, SMS, or email (where applicable).
You can track your order using the provided tracking details.

🚫 Incorrect Address or Unreachable Customer
Please ensure your shipping address and contact number are correct.
M-KIDOO is not responsible for delays or non-delivery due to incorrect details or if the customer is unreachable.

📦 Damaged or Missing Items
If you receive a damaged or incorrect item, contact us within 24 hours of delivery with clear photos or videos.
Claims reported after 24 hours may not be entertained.

📞 Contact Us
For shipping or delivery-related queries, contact us at:
📧 Mkidoopk@gmail.com
📱 WhatsApp +923015392935